If you have Office 2003 (Word, Excel, Powerpoint) but are unable to open a Office 2007 document, you will need to download the Microsoft Office 2007 Compatibility pack here: http://www.microsoft.com/downloads/details.aspx?FamilyID=941b3470-3ae9-4aee-8f43-c6bb74cd1466&displaylang=en
Please have your technology coordinator or a Creole Technician install this application for you.
You may also download the update, and then request remote assistance by going to http://creoletech.helpserve.com/visitor/index.php?_m=livesupport&_a=startclientchat